
Older audio files can only be deleted manually. Amazon then sent the audio to third-party contractors around the world to transcribe the recordings.Īmid a consumer backlash, Amazon introduced a feature that allows users to tell Alexa to delete all of the day’s audio. In April, Amazon admitted that its smart assistant Alexa was recording conversations beyond commands and storing the audio. Other major companies have been caught listening, recording and transcribing conversations through their smart assistant products. While Facebook sucks up as much user information as it can, in this instance it’s not alone.

The audio reportedly is compared to the transcripts to test the accuracy of Facebook’s artificial intelligence.Ī Facebook spokesperson told Bloomberg that the company had stopped transcribing audio earlier this month. reached out to Facebook for comment, but the company did not respond.įacebook’s privacy notice does not say that it has third-party contractors transcribing audio chats. The source also told Bloomberg News that employees at the third-party company felt their work for Facebook was unethical. It also has third-party contractors transcribing those chats. Three months ago Facebook CEO Mark Zuckerberg said, “The future is private.” Now we’re learning about a new way Facebook has been invading our privacy.Īn anonymous source told Bloomberg News that Facebook is listening to and recording audio chats conducted over its Messenger app. Facebook records audio chats in Messenger
